Upon selection of your virtual assistant (VA), the full monthly amount will be paid during the onboarding process. Subsequent payments will be invoiced at the end of each month for the upcoming month's billing cycle, ensuring timely compensation for our VAs. Our company follows a bi-monthly salary disbursement schedule, with payments issued on the 15th and 30th of each month.
We understand the importance of meeting commitments. Therefore, if the total monthly hours committed are not met, we offer refunds to ensure fairness and transparency in our billing process.